A
-
Accounting Standard No. 28
The effect of accounting standard No. 28 implementation and the increase of claims on the insurance companies' Solvency margin [Volume 3, Issue 3, 2014, Pages 303-314]
-
Age of Company
The effect of bank ownership on the insurance companies' financial performances [Volume 3, Issue 3, 2014, Pages 274-286]
-
Aging process
Application of phase-type models in mortality modeling [Volume 3, Issue 1, 2014, Pages 58-70]
-
Analytic Hierarchy Process
Analyzing Bonus-Malus system in Iran [Volume 3, Issue 4, 2014, Pages 397-415]
-
Annuity Pricing
Application of phase-type models in mortality modeling [Volume 3, Issue 1, 2014, Pages 58-70]
B
-
Bank Ownership
The effect of bank ownership on the insurance companies' financial performances [Volume 3, Issue 3, 2014, Pages 274-286]
-
Bayesian Premium
Bayesian and Bühlman credibility in mixture distributions [Volume 3, Issue 2, 2014, Pages 137-148]
-
Blood money
Claiming compensation for the death of traffic accident victims by the guilty heir from the third party insurance policy [Volume 3, Issue 2, 2014, Pages 192-202]
-
Bonus-Malus System
Analyzing Bonus-Malus system in Iran [Volume 3, Issue 4, 2014, Pages 397-415]
-
Brand Loyalty
Enhancement of the customer loyalty using a strategic relationship marketing (Case study: Insurance companies affiliated to the banks) [Volume 3, Issue 3, 2014, Pages 348-360]
-
Business Intelligence
Feasibility of implementing business intelligence in the insurance industry [Volume 3, Issue 4, 2014, Pages 492-506]
-
Business Lines
Measurement of concentration risks of insurance industry in Iran [Volume 3, Issue 4, 2014, Pages 85-109]
C
-
Cash Flow
Factors affecting the investment of insurance companies with an emphasis on dividend policy and cash flows [Volume 3, Issue 1, 2014, Pages 113-125]
-
Civil Responsibility
A comparative study of the notion of the insurable interest in the indemnity insurance in Iran, England and France law [Volume 3, Issue 3, 2014, Pages 372-384]
-
Combined Strategy
The effect of competitive forces on the performance of private insurance companies in Iran: the role of competitive hybrid strategies [Volume 3, Issue 2, 2014, Pages 244-258]
-
Commercial Intelligence
Feasibility of implementing business intelligence in the insurance industry [Volume 3, Issue 4, 2014, Pages 492-506]
-
Commitment to Brand
Enhancement of the customer loyalty using a strategic relationship marketing (Case study: Insurance companies affiliated to the banks) [Volume 3, Issue 3, 2014, Pages 348-360]
-
Competency-based Management
The insurance salesmen competency model for the implemention of competency-based management [Volume 3, Issue 3, 2014, Pages 315-331]
-
Competency-based Recruitment
The insurance salesmen competency model for the implemention of competency-based management [Volume 3, Issue 3, 2014, Pages 315-331]
-
Competitive advantage
The effect of organizational capabilities on competitive performance with regard to the mediating role of knowledge management [Volume 3, Issue 3, 2014, Pages 332-347]
-
Competitive Forces
The effect of competitive forces on the performance of private insurance companies in Iran: the role of competitive hybrid strategies [Volume 3, Issue 2, 2014, Pages 244-258]
-
Competitive Performance
The effect of organizational capabilities on competitive performance with regard to the mediating role of knowledge management [Volume 3, Issue 3, 2014, Pages 332-347]
-
Compulsory Insurance Code
The basis of civil liability of the policyhplder according to Compulsory insurance of damages caused to third parties due to accidents caused by vehicles in 2015 [Volume 3, Issue 1, 2014, Pages 100-112]
-
Concentration Indices
Measurement of concentration risks of insurance industry in Iran [Volume 3, Issue 4, 2014, Pages 85-109]
-
Concentration Risk
Measurement of concentration risks of insurance industry in Iran [Volume 3, Issue 4, 2014, Pages 85-109]
-
Confusion
Claiming compensation for the death of traffic accident victims by the guilty heir from the third party insurance policy [Volume 3, Issue 2, 2014, Pages 192-202]
-
Content Factors
The model of the relationship between feasibility and strategy effectiveness (case study: Iran's insurance industry) [Volume 3, Issue 4, 2014, Pages 520-535]
-
Contextual Factors
The model of the relationship between feasibility and strategy effectiveness (case study: Iran's insurance industry) [Volume 3, Issue 4, 2014, Pages 520-535]
-
Continuous improvement
The relationship between organizational learning, continuous improvement, inter-organizational trust and organizational performance (Insurance agencies) [Volume 3, Issue 2, 2014, Pages 218-230]
-
Corporate Culture
The relationship between organizational culture and enabler of EFQM model emphasizing the role of employee’s affective commitment [Volume 3, Issue 1, 2014, Pages 85-99]
-
Credibility Premium
Bayesian and Bühlman credibility in mixture distributions [Volume 3, Issue 2, 2014, Pages 137-148]
-
Credibility theory
Bayesian and Bühlman credibility in mixture distributions [Volume 3, Issue 2, 2014, Pages 137-148]
-
Credibility theory
Analyzing Bonus-Malus system in Iran [Volume 3, Issue 4, 2014, Pages 397-415]
-
Culprit
Claiming compensation for the death of traffic accident victims by the guilty heir from the third party insurance policy [Volume 3, Issue 2, 2014, Pages 192-202]
-
Currency Basket
Eliminating the negative effects of inflation from the life insurance policies using the currency basket [Volume 3, Issue 3, 2014, Pages 287-302]
-
Customer Knowledge Management
Developing a model to identify insurance agencies with justified value and risk [Volume 3, Issue 4, 2014, Pages 460-475]
-
Customer Lifetime Value (CLV)
Developing a model to identify insurance agencies with justified value and risk [Volume 3, Issue 4, 2014, Pages 460-475]
-
Customer Relationship Management (CRM)
Developing a model to identify insurance agencies with justified value and risk [Volume 3, Issue 4, 2014, Pages 460-475]
-
Customer Risk Management
Developing a model to identify insurance agencies with justified value and risk [Volume 3, Issue 4, 2014, Pages 460-475]
-
Customer Satisfaction
Insurance policyholders' satisfaction from automobile third party liability insurance services [Volume 3, Issue 1, 2014, Pages 44-57]
-
Customer Satisfaction
The relationship between the seller's ethical behavior and the satisfaction, trust and loyalty of policyholders in life insurance [Volume 3, Issue 1, 2014, Pages 71-84]
-
Customer Satisfaction
Developing a model to measure level of insured satisfaction among active insurance companies of Iranian insurance industry [Volume 3, Issue 4, 2014, Pages 507-519]
-
Customer segmentation
Developing a model to identify insurance agencies with justified value and risk [Volume 3, Issue 4, 2014, Pages 460-475]
D
-
Data Envelopment Analysis
The effect of liberalizing the tariff system on the efficiency of insurance companies [Volume 3, Issue 3, 2014, Pages 259-273]
-
Demographic and Institutional Factors
Effective factors on life insurance demand among selected developing countries [Volume 3, Issue 4, 2014, Pages 432-443]
-
Developing countries
Effective factors on life insurance demand among selected developing countries [Volume 3, Issue 4, 2014, Pages 432-443]
-
Discontinuity of Environment
A framework for strategic control in discontinuous environments [Volume 3, Issue 1, 2014, Pages 53-78]
-
Dividend Policy
Factors affecting the investment of insurance companies with an emphasis on dividend policy and cash flows [Volume 3, Issue 1, 2014, Pages 113-125]
-
Driving Experience
The effect of driving experience and right or left handedness upon the number of accidents [Volume 3, Issue 2, 2014, Pages 126-136]
E
-
Economic Factors
Effective factors on life insurance demand among selected developing countries [Volume 3, Issue 4, 2014, Pages 432-443]
-
Efficiency of Insurance Companies
The effect of liberalizing the tariff system on the efficiency of insurance companies [Volume 3, Issue 3, 2014, Pages 259-273]
-
EM-algorithm
Analysis of longitudinal count responses for the number of claims with a high number of zeros in the third party insurance portfolio of Iran [Volume 3, Issue 3, 2014, Pages 361-371]
-
Emotional Commitment
The relationship between organizational culture and enabler of EFQM model emphasizing the role of employee’s affective commitment [Volume 3, Issue 1, 2014, Pages 85-99]
-
Environmental Scanning
A framework for strategic control in discontinuous environments [Volume 3, Issue 1, 2014, Pages 53-78]
-
Ethical Sales Behavior
The relationship between the seller's ethical behavior and the satisfaction, trust and loyalty of policyholders in life insurance [Volume 3, Issue 1, 2014, Pages 71-84]
-
European Customer Satisfaction Model
Insurance policyholders' satisfaction from automobile third party liability insurance services [Volume 3, Issue 1, 2014, Pages 44-57]
-
Excellence Model
The relationship between organizational culture and enabler of EFQM model emphasizing the role of employee’s affective commitment [Volume 3, Issue 1, 2014, Pages 85-99]
-
Executing Strategies
The model of the relationship between feasibility and strategy effectiveness (case study: Iran's insurance industry) [Volume 3, Issue 4, 2014, Pages 520-535]
-
Expected Values
Clustering of insurance customers based on expected values [Volume 3, Issue 4, 2014, Pages 476-491]
F
-
Financial Leverage
The effect of bank ownership on the insurance companies' financial performances [Volume 3, Issue 3, 2014, Pages 274-286]
-
Foundation of Civil Liability
The basis of civil liability of the policyhplder according to Compulsory insurance of damages caused to third parties due to accidents caused by vehicles in 2015 [Volume 3, Issue 1, 2014, Pages 100-112]
-
Fuzzy Analytic Network Process
The insurance salesmen competency model for the implemention of competency-based management [Volume 3, Issue 3, 2014, Pages 315-331]
-
Fuzzy Random Variables
Pricing life annuities using the fuzzy technical interest rate [Volume 3, Issue 4, 2014, Pages 416-431]
G
-
Genetic Algorithm
Eliminating the negative effects of inflation from the life insurance policies using the currency basket [Volume 3, Issue 3, 2014, Pages 287-302]
-
Germany
A comparative study of the unemployment period protections in Iran and Germany law [Volume 3, Issue 3, 2014, Pages 385-396]
-
GMDH
The effect of life insurance on national production based on human development approach [Volume 3, Issue 2, 2014, Pages 203-217]
-
Gram-Schmidt Algorithm
The effect of liberalizing the tariff system on the efficiency of insurance companies [Volume 3, Issue 3, 2014, Pages 259-273]
H
-
Holder
The basis of civil liability of the policyhplder according to Compulsory insurance of damages caused to third parties due to accidents caused by vehicles in 2015 [Volume 3, Issue 1, 2014, Pages 100-112]
-
Human Development Index
The effect of life insurance on national production based on human development approach [Volume 3, Issue 2, 2014, Pages 203-217]
-
Hyndman-Ullah Method
Comparison of singular value set analysis method in predicting mortality rate with Lee-Carter family methods [Volume 3, Issue 1, 2014, Pages 13-28]
I
-
Infinite Mixed Distribution
Bayesian and Bühlman credibility in mixture distributions [Volume 3, Issue 2, 2014, Pages 137-148]
-
Inflation
Eliminating the negative effects of inflation from the life insurance policies using the currency basket [Volume 3, Issue 3, 2014, Pages 287-302]
-
Insurable Interest
A comparative study of the notion of the insurable interest in the indemnity insurance in Iran, England and France law [Volume 3, Issue 3, 2014, Pages 372-384]
-
Insurance
The impact of insurance indices on economic growth among OPEC countries using dynamic panel model through GMM method [Volume 3, Issue 1, 2014, Pages 1-12]
-
Insurance
The relationship between organizational culture and enabler of EFQM model emphasizing the role of employee’s affective commitment [Volume 3, Issue 1, 2014, Pages 85-99]
-
Insurance
The effect of competitive forces on the performance of private insurance companies in Iran: the role of competitive hybrid strategies [Volume 3, Issue 2, 2014, Pages 244-258]
-
Insurance
Clustering of insurance customers based on expected values [Volume 3, Issue 4, 2014, Pages 476-491]
-
Insurance
Feasibility of implementing business intelligence in the insurance industry [Volume 3, Issue 4, 2014, Pages 492-506]
-
Insurance
Reviewing the favorite regulatory requirements of the Iranian insurance industry (Based on IAIS standards) [Volume 3, Issue 4, 2014, Pages 536-548]
-
Insurance Agency
The relationship between organizational learning, continuous improvement, inter-organizational trust and organizational performance (Insurance agencies) [Volume 3, Issue 2, 2014, Pages 218-230]
-
Insurance Companies
Factors affecting the investment of insurance companies with an emphasis on dividend policy and cash flows [Volume 3, Issue 1, 2014, Pages 113-125]
-
Insurance Density
The impact of insurance indices on economic growth among OPEC countries using dynamic panel model through GMM method [Volume 3, Issue 1, 2014, Pages 1-12]
-
Insurance Penetration
The impact of insurance indices on economic growth among OPEC countries using dynamic panel model through GMM method [Volume 3, Issue 1, 2014, Pages 1-12]
-
Insurance Salesmen Competency
The insurance salesmen competency model for the implemention of competency-based management [Volume 3, Issue 3, 2014, Pages 315-331]
-
Insurance Services
Developing a model to measure level of insured satisfaction among active insurance companies of Iranian insurance industry [Volume 3, Issue 4, 2014, Pages 507-519]
-
Interest Rate
Pricing life annuities using the fuzzy technical interest rate [Volume 3, Issue 4, 2014, Pages 416-431]
-
Interest to Brand
Enhancement of the customer loyalty using a strategic relationship marketing (Case study: Insurance companies affiliated to the banks) [Volume 3, Issue 3, 2014, Pages 348-360]
-
International Labor Organization (ILO)
A comparative study of the unemployment period protections in Iran and Germany law [Volume 3, Issue 3, 2014, Pages 385-396]
-
Inter-organizational Trust
The relationship between organizational learning, continuous improvement, inter-organizational trust and organizational performance (Insurance agencies) [Volume 3, Issue 2, 2014, Pages 218-230]
-
Investment Policy
Factors affecting the investment of insurance companies with an emphasis on dividend policy and cash flows [Volume 3, Issue 1, 2014, Pages 113-125]
-
Iran
A comparative study of the unemployment period protections in Iran and Germany law [Volume 3, Issue 3, 2014, Pages 385-396]
-
Iranian insurance industry
Measurement of concentration risks of insurance industry in Iran [Volume 3, Issue 4, 2014, Pages 85-109]
-
ISM Method
A framework for strategic control in discontinuous environments [Volume 3, Issue 1, 2014, Pages 53-78]
K
-
Knowledge Management
The effect of organizational capabilities on competitive performance with regard to the mediating role of knowledge management [Volume 3, Issue 3, 2014, Pages 332-347]
L
-
Lee-Carter Method
Comparison of singular value set analysis method in predicting mortality rate with Lee-Carter family methods [Volume 3, Issue 1, 2014, Pages 13-28]
-
Liability Ratio
Factors affecting the investment of insurance companies with an emphasis on dividend policy and cash flows [Volume 3, Issue 1, 2014, Pages 113-125]
-
Life Annuity
Pricing life annuities using the fuzzy technical interest rate [Volume 3, Issue 4, 2014, Pages 416-431]
-
Life Insurance
The relationship between the seller's ethical behavior and the satisfaction, trust and loyalty of policyholders in life insurance [Volume 3, Issue 1, 2014, Pages 71-84]
-
Life Insurance
The effect of life insurance on national production based on human development approach [Volume 3, Issue 2, 2014, Pages 203-217]
-
Life Insurance Demand
The effect of quantitative and qualitative factors on Iranian life insurance demand [Volume 3, Issue 2, 2014, Pages 149-162]
-
Life Insurance Demand
Effective factors on life insurance demand among selected developing countries [Volume 3, Issue 4, 2014, Pages 432-443]
-
Longitudinal Responses
Analysis of longitudinal count responses for the number of claims with a high number of zeros in the third party insurance portfolio of Iran [Volume 3, Issue 3, 2014, Pages 361-371]
-
Loss Frequency and Loss Severity
Analyzing Bonus-Malus system in Iran [Volume 3, Issue 4, 2014, Pages 397-415]
-
Loyalty
Designing the loyalty model of automobile insurance customers of insurance companies with an emphasis on the role of relationship marketing links [Volume 3, Issue 2, 2014, Pages 163-176]
M
-
Market Segmentation
Clustering of insurance customers based on expected values [Volume 3, Issue 4, 2014, Pages 476-491]
-
Markov Chain
Analyzing Bonus-Malus system in Iran [Volume 3, Issue 4, 2014, Pages 397-415]
-
Model Design
Developing a model to measure level of insured satisfaction among active insurance companies of Iranian insurance industry [Volume 3, Issue 4, 2014, Pages 507-519]
-
Mortality Modeling
Application of phase-type models in mortality modeling [Volume 3, Issue 1, 2014, Pages 58-70]
-
Mortality rate
Comparison of singular value set analysis method in predicting mortality rate with Lee-Carter family methods [Volume 3, Issue 1, 2014, Pages 13-28]
-
Multi-pillar Pension System
Identifying and prioritizing effective factors on facilitating the implementation of the multi-layer retirement system [Volume 3, Issue 2, 2014, Pages 231-243]
-
Multiple Classification Analysis (MCA)
The effect of quantitative and qualitative factors on Iranian life insurance demand [Volume 3, Issue 2, 2014, Pages 149-162]
N
-
National Product
The effect of life insurance on national production based on human development approach [Volume 3, Issue 2, 2014, Pages 203-217]
-
Nonlinear Causality
The effect of life insurance on national production based on human development approach [Volume 3, Issue 2, 2014, Pages 203-217]
-
No. of Claims
Analysis of longitudinal count responses for the number of claims with a high number of zeros in the third party insurance portfolio of Iran [Volume 3, Issue 3, 2014, Pages 361-371]
-
Number of Accidents
The effect of driving experience and right or left handedness upon the number of accidents [Volume 3, Issue 2, 2014, Pages 126-136]
O
-
OPEC Countries
The impact of insurance indices on economic growth among OPEC countries using dynamic panel model through GMM method [Volume 3, Issue 1, 2014, Pages 1-12]
-
Optimal Model
Reviewing the favorite regulatory requirements of the Iranian insurance industry (Based on IAIS standards) [Volume 3, Issue 4, 2014, Pages 536-548]
-
Organizational Capabilities
The effect of organizational capabilities on competitive performance with regard to the mediating role of knowledge management [Volume 3, Issue 3, 2014, Pages 332-347]
P
-
Panel Data Method
Effective factors on life insurance demand among selected developing countries [Volume 3, Issue 4, 2014, Pages 432-443]
-
Pension Reform
Identifying and prioritizing effective factors on facilitating the implementation of the multi-layer retirement system [Volume 3, Issue 2, 2014, Pages 231-243]
-
Personal Right
A comparative study of the notion of the insurable interest in the indemnity insurance in Iran, England and France law [Volume 3, Issue 3, 2014, Pages 372-384]
-
Phase-type Distribution
Application of phase-type models in mortality modeling [Volume 3, Issue 1, 2014, Pages 58-70]
-
Physiological Age
Application of phase-type models in mortality modeling [Volume 3, Issue 1, 2014, Pages 58-70]
-
Premium
The effect of driving experience and right or left handedness upon the number of accidents [Volume 3, Issue 2, 2014, Pages 126-136]
-
Premium
Bayesian and Bühlman credibility in mixture distributions [Volume 3, Issue 2, 2014, Pages 137-148]
-
Premium
The effect of quantitative and qualitative factors on Iranian life insurance demand [Volume 3, Issue 2, 2014, Pages 149-162]
-
Private Pension
Identifying and prioritizing effective factors on facilitating the implementation of the multi-layer retirement system [Volume 3, Issue 2, 2014, Pages 231-243]
-
Process Factors
The model of the relationship between feasibility and strategy effectiveness (case study: Iran's insurance industry) [Volume 3, Issue 4, 2014, Pages 520-535]
Q
-
Questionnaire
The effect of driving experience and right or left handedness upon the number of accidents [Volume 3, Issue 2, 2014, Pages 126-136]
R
-
Real right
A comparative study of the notion of the insurable interest in the indemnity insurance in Iran, England and France law [Volume 3, Issue 3, 2014, Pages 372-384]
-
Regulators
Reviewing the favorite regulatory requirements of the Iranian insurance industry (Based on IAIS standards) [Volume 3, Issue 4, 2014, Pages 536-548]
-
Regulatory
Reviewing the favorite regulatory requirements of the Iranian insurance industry (Based on IAIS standards) [Volume 3, Issue 4, 2014, Pages 536-548]
-
Relationship marketing
Designing the loyalty model of automobile insurance customers of insurance companies with an emphasis on the role of relationship marketing links [Volume 3, Issue 2, 2014, Pages 163-176]
-
Relationship Quality
Designing the loyalty model of automobile insurance customers of insurance companies with an emphasis on the role of relationship marketing links [Volume 3, Issue 2, 2014, Pages 163-176]
-
Responsibility
Claiming compensation for the death of traffic accident victims by the guilty heir from the third party insurance policy [Volume 3, Issue 2, 2014, Pages 192-202]
-
Right or Left Handedness
The effect of driving experience and right or left handedness upon the number of accidents [Volume 3, Issue 2, 2014, Pages 126-136]
-
Risk Theory
The basis of civil liability of the policyhplder according to Compulsory insurance of damages caused to third parties due to accidents caused by vehicles in 2015 [Volume 3, Issue 1, 2014, Pages 100-112]
S
-
SEM
The effect of transformational leadership on work alienation [Volume 3, Issue 2, 2014, Pages 177-191]
-
Singular Spectrum Analysis
Comparison of singular value set analysis method in predicting mortality rate with Lee-Carter family methods [Volume 3, Issue 1, 2014, Pages 13-28]
-
Singular Value Decomposition
Comparison of singular value set analysis method in predicting mortality rate with Lee-Carter family methods [Volume 3, Issue 1, 2014, Pages 13-28]
-
Size of Company
The effect of bank ownership on the insurance companies' financial performances [Volume 3, Issue 3, 2014, Pages 274-286]
-
Social Insurances
A comparative study of the unemployment period protections in Iran and Germany law [Volume 3, Issue 3, 2014, Pages 385-396]
-
Solvency Margin
The effect of accounting standard No. 28 implementation and the increase of claims on the insurance companies' Solvency margin [Volume 3, Issue 3, 2014, Pages 303-314]
-
Standard
Reviewing the favorite regulatory requirements of the Iranian insurance industry (Based on IAIS standards) [Volume 3, Issue 4, 2014, Pages 536-548]
-
Strategic Communication Management
Enhancement of the customer loyalty using a strategic relationship marketing (Case study: Insurance companies affiliated to the banks) [Volume 3, Issue 3, 2014, Pages 348-360]
-
Strategic Control
A framework for strategic control in discontinuous environments [Volume 3, Issue 1, 2014, Pages 53-78]
-
Strategic Objectives
The model of the relationship between feasibility and strategy effectiveness (case study: Iran's insurance industry) [Volume 3, Issue 4, 2014, Pages 520-535]
-
Structural Equation Test
Developing a model to measure level of insured satisfaction among active insurance companies of Iranian insurance industry [Volume 3, Issue 4, 2014, Pages 507-519]
T
-
Technical Equalization Reserve
The effect of accounting standard No. 28 implementation and the increase of claims on the insurance companies' Solvency margin [Volume 3, Issue 3, 2014, Pages 303-314]
-
Third Party Insurance
Insurance policyholders' satisfaction from automobile third party liability insurance services [Volume 3, Issue 1, 2014, Pages 44-57]
-
Third Party Liability Insurance
Analysis of longitudinal count responses for the number of claims with a high number of zeros in the third party insurance portfolio of Iran [Volume 3, Issue 3, 2014, Pages 361-371]
-
Third Party Motor Insurance
Claiming compensation for the death of traffic accident victims by the guilty heir from the third party insurance policy [Volume 3, Issue 2, 2014, Pages 192-202]
-
Transformational Leadership
The effect of transformational leadership on work alienation [Volume 3, Issue 2, 2014, Pages 177-191]
U
-
Unemployment
A comparative study of the unemployment period protections in Iran and Germany law [Volume 3, Issue 3, 2014, Pages 385-396]
-
Universal Life Insurance Policy
Eliminating the negative effects of inflation from the life insurance policies using the currency basket [Volume 3, Issue 3, 2014, Pages 287-302]
V
-
Vehicle
The basis of civil liability of the policyhplder according to Compulsory insurance of damages caused to third parties due to accidents caused by vehicles in 2015 [Volume 3, Issue 1, 2014, Pages 100-112]
W
-
Work Alienation
The effect of transformational leadership on work alienation [Volume 3, Issue 2, 2014, Pages 177-191]