The relationship between organizational learning, continuous improvement, inter-organizational trust and organizational performance (Insurance agencies)

Mazlomi, N.; Zamani, M.; Seyed Naghavi, M.A.; Rabbani, A.

doi:10.22056/ijir.2014.02.08

Document Type : Original Research Paper

Authors

¹ Department of Business Management, Allameh Tabatabai University, Tehran, Iran

² Department of Innovation Management, University of Tehran, Iran

https://doi.org/10.22056/ijir.2014.02.08

Abstract

This research was conducted with the aim of investigating organizational learning, inter-organizational trust and continuous improvement and its effects on the performance of insurance agency companies. The current research is practical in terms of purpose and descriptive and survey in terms of data collection and analysis. A questionnaire was used to collect data based on a seven-point Likert scale. The number of selected sample is equal to 388 people who were randomly selected from among senior, middle managers and experts of insurance agency service companies. The collected data has been analyzed by correlation and regression method and with the help of SPSS software, the results show that there is a significant relationship between organizational learning, inter-organizational trust, continuous improvement and organizational performance.

Keywords

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Iranian Journal of Insurance Research

The relationship between organizational learning, continuous improvement, inter-organizational trust and organizational performance (Insurance agencies)

Letters to Editor

Send comment about this article

Volume 3, Issue 2 - Serial Number 8
April 2014
Pages 218-230

The relationship between organizational learning, continuous improvement, inter-organizational trust and organizational performance (Insurance agencies)

Letters to Editor

Send comment about this article

Volume 3, Issue 2 - Serial Number 8April 2014Pages 218-230

Volume 3, Issue 2 - Serial Number 8
April 2014
Pages 218-230