Original Research Paper
A. Mirzaei; M. Hasani; S.S. Nooreddini
Abstract
The impact of the insurance industry as a financial sector that provides services related to risk management is one of the important issues in the field of the impact of the financial sector on economic growth. In this research, the impact of important insurance indicators on economic growth in OPEC ...
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The impact of the insurance industry as a financial sector that provides services related to risk management is one of the important issues in the field of the impact of the financial sector on economic growth. In this research, the impact of important insurance indicators on economic growth in OPEC member countries during the period of 1990 to 2009 has been investigated. For this purpose, the generalized torque dynamic panel method has been used. Also, two indices of insurance penetration and per capita insurance premium have been used as two important insurance indices.The results of the estimation of the model indicate that there is a positive relationship with weak significance between insurance penetration and economic growth in OPEC member countries. But no significant relationship was observed between the per capita insurance premium and economic growth in these countries.
Original Research Paper
M. Zokaei; F.S. Alehoseini
Abstract
Considering the importance of accurate modeling and forecasting of mortality rate in many decisions in the field of demography and statistical insurance, in this article, for the first time, the ability of singular value set analysis method (a non-parametric method in time series analysis) in modeling ...
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Considering the importance of accurate modeling and forecasting of mortality rate in many decisions in the field of demography and statistical insurance, in this article, for the first time, the ability of singular value set analysis method (a non-parametric method in time series analysis) in modeling and forecasting the rate We will pay death.This review is based on comparing the results of this method with several members of one of the most famous and widely used families in this field, known as Lee-Carter. So far, several articles have been presented regarding the capability of the single value set analysis method in modeling and forecasting many time series; This work will be another attempt to investigate another capability of this method in modeling and predicting mortality rate.From the investigations, it can be concluded that in many cases, the singular value set analysis method is more accurate than the studied members of the Lee-Carter family; Therefore, due to the non-parametric nature of this method, if its other theoretical aspects are expanded, it can be used as a powerful method in modeling and predicting the mortality rate.
Original Research Paper
H. Rahmanseresht; M. Habibi Badrabadi
Abstract
A radical and sudden change in an environment called a "discontinuity" is one of the characteristics of environments where organizations operate which can challenge sustenance of organizations and destroy their completive advantages. Applying a systematic approach to controlling and scanning an environment, ...
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A radical and sudden change in an environment called a "discontinuity" is one of the characteristics of environments where organizations operate which can challenge sustenance of organizations and destroy their completive advantages. Applying a systematic approach to controlling and scanning an environment, help organizations to respond effectively to discontinuities by anticipating them well in advance. Based on this perspective, a system of strategic controls for controlling organizations’ environment and scanning discontinuities has been proposed. Here in this paper we carry out a research in two phases applying an Exploratory Mixed Methods Design in order to identify the elements of this strategic control system and investigate the relations between its elements. Firstly, the information is gathered through interviews and analyzed using qualitative content analysis. Secondly, the data is gathered through a questionnaire and analyzed by ISM method. According to the results of the content analyses, 15 elements are identified as elements of strategic control system. These elements are organized in a hieratical model using ISM method.
Original Research Paper
M. Ranjbarfard; S.M. Bakhtiari
Abstract
In this research, first, a set of important variables for measuring customer satisfaction were identified. Then, the relevant questionnaire was implemented in one of the branches of the insurance company in order to check the satisfaction of third-party policyholders. The results of the exploratory factor ...
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In this research, first, a set of important variables for measuring customer satisfaction were identified. Then, the relevant questionnaire was implemented in one of the branches of the insurance company in order to check the satisfaction of third-party policyholders. The results of the exploratory factor analysis showed that the variables affecting the satisfaction of third-party insurers are expressed under the two factors "quality versus price" and "updatedness of services and processes". In addition, by using the one-sample t-test, it was found that the third-party insurers in the investigated branch are satisfied with both of the mentioned factors, but this satisfaction is average. According to them, the most important strengths of the insurance company under review are the provision of new insurance policies, easy access to purchase insurance policies, the trustworthiness of this insurance company, and the high quality of its services compared to other insurance companies. And its weak point is the lack of a suitable and efficient mechanism for receiving and handling the complaints of insurance policyholders. Also, measures such as shortening the process of buying insurance policies, creating an insurance courier for the renewal of insurance policies, etc., can increase the satisfaction index of third-party policy holders.
Original Research Paper
Z. Shojaee Azar; A. Hassan Zadeh
Abstract
In this article, the application of phase-type distributions in the modeling of mortality rates has been investigated. Phase-type random variable is defined as the time to absorption moment (end point) in continuous Markov chains. In this article, instead of real age, we have used physiological age, ...
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In this article, the application of phase-type distributions in the modeling of mortality rates has been investigated. Phase-type random variable is defined as the time to absorption moment (end point) in continuous Markov chains. In this article, instead of real age, we have used physiological age, which is defined as a health index. This age is determined according to the tissues and organs of the person's body. Each position of the Markov chain is considered a physiological age, and the end point of this chain determines the death of a person, then using the analytical method in the phase-type concept, we calculate all the probabilities related to death at the actual age. After modeling, we estimate the parameters of phase-type distribution by the least squared error method and then we fit the model to Iran's life table. Finally, by using these parameters and making sure that the model fits well to Iran's mortality table, we calculate finite closed expressions for the current value of whole life insurance and life annuity.
Original Research Paper
H. Vazifehdust; Sh. Memarian
Abstract
The present study investigates the relationship between ethical selling behavior of the seller and the satisfaction, trust and loyalty of customers (insurers) in the life insurance of an insurance company. In life insurance marketing, there is a kind of mutual relationship between the seller and the ...
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The present study investigates the relationship between ethical selling behavior of the seller and the satisfaction, trust and loyalty of customers (insurers) in the life insurance of an insurance company. In life insurance marketing, there is a kind of mutual relationship between the seller and the customer as a special form of marketing, and as a result, the seller and the customer or the policyholder both affect the sales result. The seller, as the first interface of the organization, has a significant impact on the customer's perception of the reliability of the service provider organization and the value of its services, and ultimately the continuation of the customer's relationship with the seller's organization.The statistical population of the present study consists of insurance policy holders of an insurance company in Tehran city and the number of the investigated sample was determined to be 384 people. The partial least squares method was used to analyze the data and test the hypotheses.The results indicate that ethical sales behavior has a direct effect on customer satisfaction and customer trust in the company. Customer satisfaction and customer trust in the company also have a direct effect on customer loyalty. Also, ethical sales behavior does not have a direct effect on customer loyalty, but its positive effect on customer loyalty is significant through mediating variables of customer satisfaction and customer trust in the company.
Original Research Paper
F. Karimi Jafari; M. Haghighi Kafash; A. Bahrami
Abstract
In the last decade, the attention of organizations and researchers to the study and application of the EFQM model has increased. By providing a comprehensive and non-prescriptive framework, this model provides the possibility of self-evaluation and comparison with other competitors. In the meantime, ...
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In the last decade, the attention of organizations and researchers to the study and application of the EFQM model has increased. By providing a comprehensive and non-prescriptive framework, this model provides the possibility of self-evaluation and comparison with other competitors. In the meantime, the organizational culture plays an important role in the acceptance and ease of implementation of such a project due to the inclusion of the company's fundamental values. The purpose of this research is to investigate the effect of organizational culture on the enablers of the excellence model with regard to the role of emotional commitment of insurance industry employees. The research method is descriptive-survey, so that 265 senior and middle managers and senior experts of private insurance companies in the city of Tehran were selected as a statistical sample, and after collecting information with the help of a questionnaire, the hypotheses of the research were determined using the structural equation model method. It was analyzed. The results of the research showed that the organizational culture had a significant effect on the enablers of the excellence model. Also, the results showed that although the emotional commitment of employees can be effective as a mediator in the relationship between culture and enablers of the excellence model, the effect of emotional commitment on enablers has been at a relatively low level.
Original Research Paper
R. Maboudi Neishabouri; M. Haddad Khodaparast
Abstract
Considering the growing number of accidents in our country, it is very important to examine the basis of the civil responsibility of the owner of a motor vehicle. Both during the rule of the old law and now, there is a difference of opinion among jurists regarding the basis of responsibility. This difference ...
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Considering the growing number of accidents in our country, it is very important to examine the basis of the civil responsibility of the owner of a motor vehicle. Both during the rule of the old law and now, there is a difference of opinion among jurists regarding the basis of responsibility. This difference of opinion is in the current situation where Article 1 of the Compulsory Insurance Law only mentions the duty of the owner to insure his vehicle and does not mention his civil liability, and also considering the exclusion of insurance coverage in the assumption of the occurrence of Cairo power in Article 7 of the new law. It is more noticeable. Considering the goal of the legislator in the new law, which is more protection for the victims, and Article 26 of the law on dealing with driving violations, it can be said that in the new law, considering the dangers that the use of vehicles has caused for the people, the basis of the responsibility of the holder is absolute responsibility. is, although unfortunately the jurisprudence still follows the traditional theory of fault. The method of this research is logical-analytical and the library method was used to collect information.
Original Research Paper
A.A Afshari; B. Ghezelbash
Abstract
Today, insurance companies, as a financial service institution, along with banks and other credit institutions, play a significant role in the economic development process of countries by creating economic-social security and creating a suitable platform for investment. In addition to the fact that insurance ...
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Today, insurance companies, as a financial service institution, along with banks and other credit institutions, play a significant role in the economic development process of countries by creating economic-social security and creating a suitable platform for investment. In addition to the fact that insurance companies play a significant role in creating economic security and investment development for companies, they also invest according to the nature of their activities. The purpose of this article is to investigate the effect of effective factors on the level of investments with an emphasis on profit sharing policies and cash flows in commercial insurance companies. Eighteen commercial insurance companies active in the insurance industry in 1385-1391 form the statistical community. In this article, the effect of seven selected variables on the level of investment and fixed assets of insurance companies has been investigated. These variables are cash flow, insurance operating income, operating profit, debt ratio, premium income growth rate, changes in dividends paid, and cash flow before dividends are paid. The results of the regression test showed that the profit sharing policy and cash flows have a positive and significant effect on the investment level of insurance companies.
