Original Research Paper
Gh. Mahdavi; A. Goodarzi; S.F. Mosavizadeh
Abstract
In this article, in order to identify the factors affecting the demand for accident insurance in Iran, models based on panel data have been used. Then the desired model has been estimated using the information related to the provinces of the country during the period of 2018-2019. The results of Hausman's ...
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In this article, in order to identify the factors affecting the demand for accident insurance in Iran, models based on panel data have been used. Then the desired model has been estimated using the information related to the provinces of the country during the period of 2018-2019. The results of Hausman's test and Chow's test confirm the consistency of the estimations based on the regression model of fixed effects. The results of the research show that the most important factors determining the demand for accident insurance in Iran are the population, the amount of damages paid, and income. Based on the obtained results, the demand elasticity of accident insurance compared to income is estimated at 0.32, which shows that this product is a necessary product in Iran. Also, the elasticity of the demand function with respect to the amount of damages paid and population was calculated as 0.127 and 11.42, respectively, which indicates the inelasticity of the demand with respect to the damages paid and its elasticity with respect to the population. Another result of the research is the non-significance of the effect of the inflation rate on the accident insurance demand function.
Original Research Paper
M.A. Beheshtinia; V. Majed; J. Vaziri
Abstract
Service quality and customer satisfaction are very important concepts that companies must properly understand and take corrective measures in order to maintain and improve their position in the competitive market. Identifying the demands and measuring the difference between the expectation level and ...
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Service quality and customer satisfaction are very important concepts that companies must properly understand and take corrective measures in order to maintain and improve their position in the competitive market. Identifying the demands and measuring the difference between the expectation level and the current evaluation level of customer satisfaction is a prerequisite for a proper understanding of service quality, which is studied in this article for life insurance services. First, customer needs were identified through a survey and using the opinions of customers and experts. Then, using 3 questionnaires in order, the importance of each request was identified, the type of request was determined based on the Kano model, and the amount of difference between the level of expectation and the level of quality perceived by the customer was measured using the Serval model. Also, fuzzy logic was used to convert the linguistic variables of the questionnaires into quantitative values. The results of the research showed that the fuzzy integrated model of Seroqual-Kano has significant advantages for measuring service quality and provides useful information for relevant managers.
Original Research Paper
R. Pirayesh; M. Mansouri
Abstract
One of the requirements for creating transformation in the country's insurance industry in line with the desired services is the design and implementation of performance evaluation systems and the rating of insurance companies. The ranking of insurance companies is examined in order to improve the quality, ...
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One of the requirements for creating transformation in the country's insurance industry in line with the desired services is the design and implementation of performance evaluation systems and the rating of insurance companies. The ranking of insurance companies is examined in order to improve the quality, efficiency, and effectiveness of insurance functions. Ranking of insurance companies, which is often a financial evaluation of insurance companies, leads to transparency, increasing efficiency, and creating competition in the market. Rating information is available to stakeholders. The basic purpose of this research is to identify the key components in the rating of insurance companies as well as the rating of insurance companies admitted to the Iranian Stock Exchange in order to evaluate the reliability of insurance companies. This research has identified the key factors in the ranking of insurance companies by using the Smarter method and has ranked the insurance companies admitted to the stock exchange by using the TOPSIS method. The statistical population of the research includes the customers of insurance services of 5 insurance companies admitted to the Tehran Stock Exchange (Asia, Alborz, Parsian, Dana, and Mellat) and the sample size includes 60 representatives of the aforementioned companies. The results of the research showed that based on the multi-criteria decision making model in the ranking of companies, earnings per share, rate of return on equity, price-earnings ratio per share, return on assets, percentage of free floating shares, added market value, company share From the whole market, and economic added value are in the first to eighth ranks, respectively. Also, the results showed that based on the mentioned indicators, Parsian Insurance Company, Alborz Insurance Company, Mellat Insurance Company, Dana Insurance Company, and Asia Insurance Company are ranked first to fifth respectively.
Original Research Paper
M. Gholamrezazadeh Yousefi; M. Fadaei; K. Shahroodi; M. Yousefi Parsa
Abstract
Since the insurance companies are facing a wide range of possible and realized risks, the use of new and accurate methods of organizational governance is considered a vital parameter of macro management in these companies, which It leads to profit. On the other hand, one of the most advanced strategic ...
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Since the insurance companies are facing a wide range of possible and realized risks, the use of new and accurate methods of organizational governance is considered a vital parameter of macro management in these companies, which It leads to profit. On the other hand, one of the most advanced strategic tools for recognizing and guiding organizational processes is the ontology of the Osterwalder business model. In this article, focusing on the quantitative part of this ontology, the financial structures and products of two public insurances A and private B have been investigated based on the Osterwalder scale. The validity of the scale was confirmed by 20 insurance experts and its reliability was calculated with Cronbach's alpha equal to 0.921, which confirms the validity of the results. The results show that both the financial structure and the product of these two insurances are different, the main reasons of which are the government-institution of insurance A, the expansion of branches and agencies, the popularity of brand A, and the conservative strategy of insurance. B has been evaluated.
Original Research Paper
H. Sepehrdoust; S. Ebrahimnasab
Abstract
Today, administrative-financial corruption has become a global problem and governments are aware that corruption causes many damages. This problem distorts the principle of the rule of law, threatens democratic organizations, and ultimately disrupts the development of various sectors of the economy, ...
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Today, administrative-financial corruption has become a global problem and governments are aware that corruption causes many damages. This problem distorts the principle of the rule of law, threatens democratic organizations, and ultimately disrupts the development of various sectors of the economy, especially the financial sector of life insurance. The main purpose of this study is to investigate the effect of administrative-financial corruption control on the financial development of the life insurance market in a selection of developing countries, including Iran, during the years 1999-2011. For this purpose, first, the corruption control index was used to measure the level of corruption in the group of selected countries, and then the research model was estimated using the panel data method. The results of this study show that the variables of corruption control, banking sector development, risk aversion, and life expectancy have a positive and significant effect, and the inflation variable has a negative and significant effect on the financial development of the life insurance market.
Original Research Paper
V. Baradaran; M. Habashi
Abstract
Proper planning is necessary for the development of social security services, accurate estimation of the income from receiving insurance premiums, predicting the behavior of insurance payers, especially optional insurance payers, and planning for their maintenance. In this research, the behavior of discretionary ...
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Proper planning is necessary for the development of social security services, accurate estimation of the income from receiving insurance premiums, predicting the behavior of insurance payers, especially optional insurance payers, and planning for their maintenance. In this research, the behavior of discretionary insurers has been modeled in the form of Markov chain system to calculate the probability of changing their status. The situations of insurance payers before and after the conclusion of the contract have been identified by collecting and studying the data of this type of insurance payers in Hamedan Social Security Branch Two between 1386 and 1393 in seven situations. In an analysis, the status of each insurance payer in the year after the conclusion of the contract has been categorized into two statuses of continuity and non-continuity, and their transfer probabilities have been calculated with the case study data. Markov analysis shows that with a probability of 78.01%, an optional insurer will continue to pay premiums in the coming years and will turn away from this type of insurance with a probability of about 22%. Based on this, a relationship has been developed to predict the number of optional insurance payers at the end of each year. In another analysis, the probability that a voluntary insurance payer will tend to what state of insurance payment or non-insurance payment after turning away from voluntary insurance is also estimated with Markov chains
Original Research Paper
M.M. Asgari; M. Sadeghi; S.A. Hosseini; S. Seiflou
Abstract
Insurance securities are useful tools that are widely used. Considering that many bonds and financial derivatives that are currently being bought and sold in the international financial markets are not allowed from the Islamic point of view, in order for these bonds to be used in Iran, it is necessary ...
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Insurance securities are useful tools that are widely used. Considering that many bonds and financial derivatives that are currently being bought and sold in the international financial markets are not allowed from the Islamic point of view, in order for these bonds to be used in Iran, it is necessary to examine their Shari'a permission. Be placed The jurisprudential studies conducted in this regard show a fundamental weakness in the thematics and lack of attention to the numerous examples of this type of documents. In this article, an attempt has been made to examine the multiplicity of insurance securities and, as a result, the differences in the jurisprudence of securities regarding each of the cases, by planning and explaining the jurisprudential history and the theoretical foundations of the research. The results of the investigation show that insurance securities include different types, each of which has a different structure and subject, and therefore, finding their jurisprudential ruling requires a case-by-case and independent effort, and it is not possible to prescribe a single ruling for all its types.
