Original Research Paper
M.R. Alirezaee; Z. Cheraghali; F. Rakhshan
Abstract
In recent years, the evaluation of insurance companies has attracted the attention of many researchers. Evaluation of insurance companies plays an important role in improving their performance. One of the most widely used performance evaluation methods, especially in recent years, is data coverage analysis. ...
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In recent years, the evaluation of insurance companies has attracted the attention of many researchers. Evaluation of insurance companies plays an important role in improving their performance. One of the most widely used performance evaluation methods, especially in recent years, is data coverage analysis. In this article, the changes in the efficiency rate of 5 selected insurance companies according to their performance in the years 2009 to 2012 are investigated using data coverage analysis along with window analysis. Considering the position of two-step processes in recent studies and the progress of these types of models in recent years, two-step processes have been used to investigate and evaluate insurance companies. The two-stage model used in this study is one of the latest two-stage models that has solved the problems of the previous models. The outputs of this two-stage model have been used to obtain the sizes available in the window analysis. The efficiency score of the first stage is related to performance in the marketing of insurance services, and the efficiency score of the second stage shows profitability. The obtained results show that during the years 1389 to 1392, the reasons for the inefficiency of companies are related to the existence of weakness in the second stage, that is, insurance companies often perform poorly in the stage of profitability. To solve this problem, insurance companies should be able to take steps in the direction of reaching the optimal middle sizes that are considered for them. The research results show that in some units there is a big difference between the optimal average size obtained from the model and the initial average size.
Original Research Paper
A. Pakmaram; B. Lotfi
Abstract
The weak governance of companies such as Enron and WorldCom and the spectacular crash of the stock markets at the beginning of this century have led to a rethinking of the corporate governance debate. The logic of corporate governance generally suggests an alternative perspective and the focus of governance ...
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The weak governance of companies such as Enron and WorldCom and the spectacular crash of the stock markets at the beginning of this century have led to a rethinking of the corporate governance debate. The logic of corporate governance generally suggests an alternative perspective and the focus of governance is to create added value for a large number of organizational stakeholders. On the other hand, risk is one of the important indicators in the evaluation of the economic unit, which plays a central role in many financial decisions, securities valuation patterns, methods of evaluating capital plans, etc. This study investigates the relationship between corporate governance and the performance and risk of insurance companies admitted to the Tehran Stock Exchange. In this research, from 4 corporate governance indicators, including the size of the board of directors, the composition of the board of directors, dual duties of the CEO, and the concentration of ownership, as well as from 2 performance evaluation criteria, including the rate of return on assets and equity, and 2 company risk evaluation criteria, including commercial and financial risk. Used. The current research is practical in terms of its purpose and in terms of methodology, it is of the type of post-event causal correlation research. The statistical population of the research is the insurance companies accepted in the Tehran Stock Exchange, with the systematic elimination sampling method, 18 companies were included in the statistical sample of this research during 7 years (88 companies in total). The time frame of the research includes the years 1386 to 1392. Multiple linear regression and ordinary least squares method were used to test the formulated hypotheses. The findings of the research show that there is a positive relationship between the composition of the board of directors and financial performance in both dimensions (return on assets and equity), and there is a negative and significant relationship between the composition of the board of directors and risk in both dimensions (financial and commercial risk). A negative and significant relationship is also observed between the size of the board of directors and the rate of return on assets.
Original Research Paper
G. Ehsanfar; E. Garousi
Abstract
Today, the customer is known as one of the most important sources of knowledge for organizations. What creates value for organizations today is creating a continuous relationship with the customer and exchanging information or services between them and the customer. For this purpose and to increase the ...
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Today, the customer is known as one of the most important sources of knowledge for organizations. What creates value for organizations today is creating a continuous relationship with the customer and exchanging information or services between them and the customer. For this purpose and to increase the productivity of the organization and ensure that the desired goods and services are provided to the customers and gain their satisfaction, the ability to establish a relationship with the customers and resort to marketing strategies and its capabilities is one of the significant issues. The present research was conducted with the aim of investigating the effect of customer knowledge and customer relationship management on marketing capability and organizational performance in private insurance companies. To investigate this effect, 135 managers and vice presidents of private companies active in the insurance industry were selected as a statistical sample. Sampling was done by stratified random method and data was collected using a designed questionnaire. Data analysis has been done using confirmatory factor analysis and structural equation model based on the method of partial least squares. The findings indicate that customer knowledge management has an effect on customer relationship management, and customer relationship management has a positive and significant effect on organizational performance, and the marketing capability variable plays a mediating role.
Original Research Paper
M. Ahamdi; M. Nourozi
Abstract
Financial performance and profitability among insurance companies are very variable, so it seems very necessary to identify the factors affecting them. In this research, the determining factors of the financial performance of insurance companies admitted to the Tehran Stock Exchange during the period ...
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Financial performance and profitability among insurance companies are very variable, so it seems very necessary to identify the factors affecting them. In this research, the determining factors of the financial performance of insurance companies admitted to the Tehran Stock Exchange during the period 1387 to 1392 were investigated. The research sample includes 9 insurance companies, and the hypotheses were tested using multiple regression models for composite data over a six-year period. The results of the research hypothesis test show that the relationship between the ratio of debts and the return on assets is significant and negative, the relationship between the ratio of fixed assets to total assets and the return on assets is significant and negative, as well as the relationship between the company's flexibility It is not meaningful with return on assets. The relationship between company size and return on assets is significant and negative, and the relationship between company risk and return on assets is significant and negative. Based on the obtained results, the relationship between the loss coefficient of the companies and the return on assets is significant and negative, and the relationship between the production insurance premium and the return on assets is significant and positive.
Original Research Paper
M. Moradi; M. Haji Ramezan Ali; E. Abbasi
Abstract
The use of information technology in the insurance industry has opened new horizons for the activists of this industry. The use of this technology has made industry activists expect more accuracy and speed in doing things. In the process of issuing life and capital insurance policies, one of the basic ...
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The use of information technology in the insurance industry has opened new horizons for the activists of this industry. The use of this technology has made industry activists expect more accuracy and speed in doing things. In the process of issuing life and capital insurance policies, one of the basic steps is to identify the risk. With the help of the information provided by the insured, the experiences of insurance experts, medical knowledge, and the records of the existing cases, the insurer tries to identify the risk behind the insurance contract with acceptable accuracy and determine a realistic premium based on that, in order to satisfy the insured, Manage the upcoming risk as well. In this article, an attempt has been made to calculate the parameters affecting the risk factor of insured smokers with the help of experts, trusted insurance doctors, and then fuzzy inference systems are used to calculate the risk factor. Finally, based on the experience of the elites in the existing cases, the performance of the system has been evaluated.
Original Research Paper
M. Safari; M. Safarian
Abstract
In double insurance, the insured covers the single risk with several insurance policies. The negative aspect of the principle of full compensation prevents the payment of excess damages in double liability and property insurances. Double insurance is bound to the existence of conditions such as a single ...
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In double insurance, the insured covers the single risk with several insurance policies. The negative aspect of the principle of full compensation prevents the payment of excess damages in double liability and property insurances. Double insurance is bound to the existence of conditions such as a single subject, a single risk, a single insured, and not excluding participation in the payment of damages. The upper limit of good faith also requires that in case of fraud of individuals in obtaining double insurance, all insurance policies will be invalidated. In the assumption of good faith, the accepted solution is that the insured can refer to any of the insurers up to the amount of the damage. In referring insurers to each other, the criterion of the condition of maximum amount and independent responsibility has been accepted. In order to avoid double payment of damages, insurers include conditions such as contribution calendar, liability waiver, and notification condition in insurance contracts. What will be analyzed in the current research will be the nature and conditions of realizing double insurance from the perspective of Iran's legal system in the shadow of comparative studies.
