Document Type : Original Research Paper
Authors
1 Department of Behavioral Management, Khwarazmi University, Tehran, Iran
2 Department of Economics, Allameh Tabatabai University, Tehran, Iran
3 Department of Human Resource Management, Khwarazmi University, Tehran, Iran
4 Department of Management and Accounting, School of Management and Accounting, Allameh Tabatabai University, Tehran, Iran
Abstract
Performance measurement for companies operating in a competitive environment has always been of interest. The purpose of the research is to evaluate the efficiency of Iran's insurance companies using the data coverage analysis model and to rank insurance companies using this model and compare the results with multi-indicator decision-making models. In order to achieve the goal ahead, with comprehensive library reviews and evaluating the results of past studies, the inputs and outputs of the data coverage analysis model were identified. In order to screen the identified variables, content analysis method with Shannon's entropy was used. Then efficient and ineffective insurance companies were identified using the data coverage analysis model and their efficiency rating was determined. In the following, insurance companies were ranked by using multi-criteria decision-making models, and in the end, Copeland's method was used to provide a single rank.
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