Investigation of electronic maturity level of insurance industry (A comparative study of stock and non-stock insurance agents in Iran)

Haji Heidari, N.; Bahadori, P.; Behestani, S.

doi:10.22056/ijir.2015.02.05

Document Type : Original Research Paper

Authors

Department of Business Management, Faculty of Management, University of Tehran, Tehran, Iran

https://doi.org/10.22056/ijir.2015.02.05

Abstract

Due to the importance of IT development in improving the insurance companies’ functions, the degree of progress by those insurance companies which utilize the electronic tools has been studied in the current study. The statistical population of this study consists of 22 insurance companies among which 18 companies participated in. The results analysis was based on their participation. The employed method in this research was Gartner’s Electronic Maturity Model while the data analysis was carried out via multi-branched, decision-making method of Topsiss. The results indicated that the current maturity level of the electronic insurance in Iran is estimated to be 70% in the first level and that those insurance companies which were newly founded and placed in the first stage of Gartner’s electronic maturity model, become prior in terms of concurrency with virtual space. Comparing the status of stock and non-stock companies, the same results were achieved. The outcomes can be illuminating for the managers of those insurance companies who can reach higher stages of maturity by following the advices in this area.

Keywords

Letters to Editor

IJIR Journal welcomes letters to the editor for the post-publication discussions and corrections which allows debate post publication on its site, through the Letters to Editor. Letters pertaining to manuscript published in IJIR should be sent to the editorial office of IJIR within three months of either online publication or before printed publication, except for critiques of original research. Following points are to be considering before sending the letters (comments) to the editor.

[1] Letters that include statements of statistics, facts, research, or theories should include appropriate references, although more than three are discouraged.

[2] Letters that are personal attacks on an author rather than thoughtful criticism of the author’s ideas will not be considered for publication.

[3] Letters can be no more than 300 words in length.

[4] Letter writers should include a statement at the beginning of the letter stating that it is being submitted either for publication or not.

[5] Anonymous letters will not be considered.

[6] Letter writers must include their city and state of residence or work.

[7] Letters will be edited for clarity and length.

Name *

Email Address *

Affiliation *

Comments *

Security Code *

Iranian Journal of Insurance Research

Investigation of electronic maturity level of insurance industry (A comparative study of stock and non-stock insurance agents in Iran)

Letters to Editor

Send comment about this article

Volume 4, Issue 2 - Serial Number 12
April 2015
Pages 248-260

Investigation of electronic maturity level of insurance industry (A comparative study of stock and non-stock insurance agents in Iran)

Letters to Editor

Send comment about this article

Volume 4, Issue 2 - Serial Number 12April 2015Pages 248-260

Volume 4, Issue 2 - Serial Number 12
April 2015
Pages 248-260