Efficiency of insurance companies in Iran utilizing intellectual capital indices

Zakeri, A.; Afrazeh, A.; Nouralizadeh, H.R.

doi:10.22056/ijir.2015.01.01

Document Type : Original Research Paper

Authors

¹ Department of Industrial Engineering, Faculty of Industrial Engineering and Management Systems, Amirkabir University of Technology, Tehran, Iran

² Department of Industrial Engineering, Faculty of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran

https://doi.org/10.22056/ijir.2015.01.01

Abstract

Efficiency is a basic concept in the effective utilization of a firm’sresources, so it is an important factor in creating competitiveadvantage. In knowledge-based industries like insurance,Intellectual Capital (IC) has a crucial importance in the businessexcellence especially efficiency improvement of the firms. In thecurrent study which is based on a new realization of efficiency concept, the effect of IC on the efficiency is focused and the effect of selected IC indicators in the insurance industry on thefirms’ efficiency is investigated through an empirical study among17 Iran insurance companies during 2005- 2011. For this reason,the efficiency is measured via Data Envelopment Analysis (DEA)and to form the regression function between efficiency and ICindicators, Generalized Estimating Equations (GEE) has been utilized to consider data correlation. The results indicated that the human capital indicators (staff education) and thecompanies’ relational capital (the number of agencies) have positive effect on the efficiency, but the structural capital indicators (new products and product portfolio) have shown negative effect.

Keywords

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Iranian Journal of Insurance Research

Efficiency of insurance companies in Iran utilizing intellectual capital indices

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Volume 4, Issue 1 - Serial Number 11
January 2014
Pages 1-19

Efficiency of insurance companies in Iran utilizing intellectual capital indices

Letters to Editor

Send comment about this article

Volume 4, Issue 1 - Serial Number 11January 2014Pages 1-19

Volume 4, Issue 1 - Serial Number 11
January 2014
Pages 1-19