Clustering and comparative review of the vision document, organizational mission, and goals of international and domestic insurance companies with a text mining approach

Shafiei Nikabadi, M.; Afsharizadeh Jafari, O.

doi:10.22056/ijir.2016.03.01

Document Type : Original Research Paper

Authors

¹ Department of Industrial Management, School of Economics, Management and Administrative Sciences, Semnan University, Semnan, Iran

² Department of System Management, School of Economics, Management and Administrative Sciences, Semnan University, Semnan, Iran

https://doi.org/10.22056/ijir.2016.03.01

Abstract

Organizational vision, organizational mission and organization's goal are the main indicators of the organization's direction. In this research, by using the new text mining technique and combining it with the k-means clustering method, the text of the vision document, organizational mission, and goals of 39 international insurance companies in the list of the top 500 companies in the world and 18 domestic insurance companies Analysis has been done. The results of the research show that international companies with concepts such as financial security, value, service, product-service, and quality in the form of 4 clusters and domestic companies with concepts such as professionalism, peace, profitability-financial, and service delivery in the form of 4 clusters are divided. Finally, international companies are aligned with domestic companies in some cases, and in many cases, the views of domestic and international companies on these documents and the words used in them are different.

Keywords

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Iranian Journal of Insurance Research

Clustering and comparative review of the vision document, organizational mission, and goals of international and domestic insurance companies with a text mining approach

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Volume 5, Issue 3 - Serial Number 17
July 2016
Pages 160-175

Clustering and comparative review of the vision document, organizational mission, and goals of international and domestic insurance companies with a text mining approach

Letters to Editor

Send comment about this article

Volume 5, Issue 3 - Serial Number 17July 2016Pages 160-175

Volume 5, Issue 3 - Serial Number 17
July 2016
Pages 160-175