Document Type : Original Research Paper
Authors
Department of Educational Management, University of Tehran, Tehran, Iran
Abstract
Considering the importance of social capital and knowledge management, this research was conducted in order to study the relationship between social capital and knowledge management in an insurance company using a descriptive-correlation method. To collect data related to social capital and knowledge management, researcher-made questionnaires were used, the validity of which was confirmed by experienced professors in this field, and their reliability was obtained through Cronbach's alpha coefficient of 0.84 and 0.80, respectively. Pearson's correlation and stepwise regression tests were used to analyze the data. The results of Pearson's correlation test indicated that there is a positive and significant relationship between organizational social capital and knowledge management. In addition, the results of the correlation test showed that all components of social capital have a positive and significant relationship with knowledge management. The results of the regression analysis also indicated that among the components of social capital, the four dimensions of networks, trust, relationships and mutual understanding as predictive variables have the criteria to enter the final regression equation to explain the changes in knowledge management (criterion variable). And the components of commitment, values and cooperation were removed from the equation due to not having a significant contribution in predicting knowledge management.
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