Document Type : Original Research Paper

Authors

• K. Fathi Vajargah
• A. Khorasani
• H. Dousti

Department of Educational Sciences, Shahid Beheshti University, Tehran, Iran

Abstract

The current research was carried out with the aim of identifying the educational needs of an insurance company in the three areas of job standards, empowerment and problem solving using the skill standard needs assessment model. The statistical population includes all employees in the insurance company investigated in 2009. The statistical sample is equal to 210 employees. Standardized skill questionnaires are the main data collection tool. After analyzing and examining the characteristics of the jobs, job qualifications were compiled according to the description of their duties in the field of competence corresponding to that qualification, and after that, in order to examine the qualifications of the employees, their educational and job needs were compiled. After examining the emerging needs and matching them with the standard skills needs assessment model (SS), the needs were categorized into 3 general areas: problem solving needs, empowering needs, and job standard needs. From the results of the research, it can be concluded that the needs of the job standard include more than 70% of the needs of the employees, which indicates that the employees have problems in the needs of the job standard and assimilating their lack of knowledge, skills and attitudes with the international standards. The main reason for this problem is the lack of correlation between the job and the employee and the lack of skills related to the job.

Keywords

• Training Models
• Need Assessment
• Standard Skill Model
• Occupational Competency